E-word of mouth has become a vital form of marketing in the travel industry, especially in the F&B sector. Customers are giving more importance to these online consumer reviews over marketing efforts by restaurants and bars as they feel it presents a more honest guest's perspective, who have nothing to gain. But how legit are these reviews? We, as food-lovers and proud TIM students of UHM, will tackle these "best grinds" with our knowledge in service and hospitality, and of course our taste buds. Join us as we experience the good, bad, and bizarre, to see firsthand if these top-rated picks deserve the prestigious E-word of mouth ratings they were given.

Friday, March 25, 2011

Episode 2: Leonard's Bakery

Rating by Yelp.com:   4 ½ stars
Cuisine:  Desserts, Bake Goods
Price Range: Inexpensive $1 - $6
Operation Hours: Sun thru Thurs 5:30am - 9pm, Fri and Sat 6am – 10pm

Leonard’s Bakery was founded in 1952 by Leonard and his wife, Margaret.  Leonard got the idea of creating malasadas also known as donuts with the hole in the middle from his mother whom had suggested that he make it in celebration of Shrove Tuesday, a Portuguese Tradition.  Aside from the delicious and famous malasadas, you’ll be able to find an assortment of pastries, cookies, breads, wraps, pies and cakes, as well as doughnuts displayed to make your mouth water.  To accompany these treats, you'll find coffee, espressos, cappuccinos, lattes, teas, and hot chocolate.  It's no wonder that Leonard's is still one of the must try bakeries on the island!

Hey everyone, so it's Dara here giving you my input on my experience at Leonard's Bakery.  When I first walked in the shop I noticed how very small it was.  The overall bakery has a very old-fashion feel to it.  In the front of the shop there is parking for the customers which makes it convenient. They provide two benches at the entrance for customers to enjoy their purchase. However, I noticed that the staff was not so welcoming or friendly, but the service was very quick.  They offer a variety of baked goods, but they are best known for their tasty malasadas! You can choose from an assortment of flavors of malasadas, but my favorite is the original which is malasada dusted with sugar. In my opinion, they have the best malasadas on island. The malasadas are so tasty, soft, and moist, you can't stop with having just one!


Likes
            Provides Parking
            Fast Service
            Reasonable Price
Dislikes
            Not so Friendly Service
            In Need of Renovation or Clean up
            Limited Seating



Official Best Grindz Rating…...4 stars!!!

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