E-word of mouth has become a vital form of marketing in the travel industry, especially in the F&B sector. Customers are giving more importance to these online consumer reviews over marketing efforts by restaurants and bars as they feel it presents a more honest guest's perspective, who have nothing to gain. But how legit are these reviews? We, as food-lovers and proud TIM students of UHM, will tackle these "best grinds" with our knowledge in service and hospitality, and of course our taste buds. Join us as we experience the good, bad, and bizarre, to see firsthand if these top-rated picks deserve the prestigious E-word of mouth ratings they were given.

Saturday, April 16, 2011

Episode 5: Waiola's Shave Ice

Rating by Yelp.com:   4 ½ stars
Cuisine:  Ice Cream, Frozen Yogurt, Local Flavor
Price Range: Inexpensive, less than $10
Operation Hours: Mon thru Sun, 7:30am – 6pm
 

Waiola's shave ice has become one of the most popular places to be at on a very hot and sunny day.  Located conveniently in the heart of town along Waiola Street and Kapahulu Avenue, this mom and pop store has become well liked by both the local community and tourists alike.  You may wonder, what makes them so great? And how do they differ from other competitors like the famous Matsumotos Shave Ice on the north shore?  Well, first of all, it's conveniently located in town, the variety of 35 flavors they offer that can't be found anywhere else, and their selection of toppings or add ons such as li hing powder, mochi balls, and condensed milk that adds such great flavor to your ice!  The number one thing that makes them all so great is...the shaved ice.  When it comes to shave ice, the ice is what makes the biggest difference.  At Waiola's Shave Ice, their shave ice is so super fine and soft that when the spoonful of flavorful goodness hits the top of your tongue, it just melts in your mouth.  So what are you waiting for?! Head on over to Waiola's Shave Ice!  

Hey everyone, this week, we take you to Waiola’s Shave Ice and I got to say that I really enjoyed my experience there.  When I arrived, what stood out to me at first was there were a lot of parking space and many benches for customers to enjoy their shave ice.  I ordered my usual favorite which was lychee and li hing mui.  My first spoonful of shaved ice was awesome, the flavors spoke to me right away and I could not stop eating it!  However I noticed that as I’m finishing up my cup of shaved ice, the flavors started to disappear and noticed right away that my shaved ice could’ve use a little bit more syrup.  Other than this, the ice was smooth and super fine and I would most definitely stop by for another cup of shaved ice on the next very hot and sunny day.

Likes
Quick Service
Lots of Parking
Lots of Benches for Seating

Dislikes
Lack syrup on Shave Ice
Person assisting us was not attentive
           


Official Best Grindz Rating..4 stars!!!

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