E-word of mouth has become a vital form of marketing in the travel industry, especially in the F&B sector. Customers are giving more importance to these online consumer reviews over marketing efforts by restaurants and bars as they feel it presents a more honest guest's perspective, who have nothing to gain. But how legit are these reviews? We, as food-lovers and proud TIM students of UHM, will tackle these "best grinds" with our knowledge in service and hospitality, and of course our taste buds. Join us as we experience the good, bad, and bizarre, to see firsthand if these top-rated picks deserve the prestigious E-word of mouth ratings they were given.

Tuesday, May 3, 2011

Episode 8: Side Street Inn

Rating by Yelp.com: 4 stars
Cuisine: Chinese, Japanese, Hawaiian
Price Range: $11 - $30
Operation Hours: Mon thru Sun 2pm - 2am 


Aloha viewers, today Best Grinds looks to explore the eateries commonly labeled as sports bars. Sports Bars are often gathering places for friends and families where they can casually socialize and hence the main, watch sports while enjoying the eatery's fine cuisine and beverages.  After doing research online by E-word of mouth, we have discovered Side Street Inn is a very popular bar that various demographics choose to visit due to its lively ambiance and flavorful meals and drinks.  Side Street Inn has been the hidden hot spot for many local residents for years.  They’ve been locally and nationally recognized as being the gathering place for the island’s best chefs such as Alan Wong of Alan Wong’s Restaurant, Russell Siu of 3660 on the Rise, and many more.  Side Street Inn opened its doors in 1992 by Chef and Owner, Colin Nishida and had won numerous awards since then. The restaurant offers something for everyone from sports lovers to wine connoisseurs with multiple satellite-ready, big screen TVs to enjoy sports games and a full bar with a wide selection of both domestic and imported beers.

Upon entering the restaurant I must say the ambiance lived up to its reputation; Side Street Inn was lively as I have been told, with all customers being comfortably being loud and socializing with no formal boundaries to limit them. Staff were exceptionally friendly, parking was available (for a fee) and seats were generous and looked clean, therefore in terms of service quality and facilities I'll give this place a thumb's up, no pun intended. However, I must say this food fell short when it came up short. I ordered three of the most popular cuisines on the menu as recommended by our friendly server (as you will see in our podcast video), and I was not very impressed by the taste. Sure the large portions for family style sharing is great, but the cuisines were quite salty and did not have a good balance of flavors at all. The pork chop pieces were inconsistent as while some pieces were more tender than others while some pieces were way too dry and for a second I thought I was chewing a car's tire. Overall, the place is great as a social gathering place, but if it were me I would stick to only ordering commercially standard drinks such as beer that taste the same regardless of where you order it from.


Likes
     Good lively ambiance
     Clean facilities
     Parking availability

Dislikes
     Inconsistent meals that were not properly seasoned




Official Best Grindz Rating...3.5 stars!!!

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